Frequently Asked Questions

Garaj for SoHos is an all-in-one platform designed for small office/home office businesses. It includes a professional email mailbox, an intuitive website builder, and a robust e-commerce builder to help you establish and manage your online presence.

Garaj for SoHos is ideal for small business owners, freelancers, and entrepreneurs who want a simple, cost-effective way to create and grow their digital presence without needing technical expertise.

Not at all! Both the website builder and e-commerce builder are user-friendly, featuring drag-and-drop tools and customizable templates for quick and easy setup.

The mailbox service provides a professional email address with your domain name (e.g., info@yourbusiness.com), secure hosting, spam filtering, and ample storage space.

Yes, Garaj includes advanced security features such as encrypted email, spam protection, and antivirus scanning to safeguard your communications.

Bookings is an appointment booking software with built-in payment features. It provides everything you need to start offering your services through your website. Clients can book your services to be delivered online (via video links) or at a physical location of your choosing. You can also organise events with multiple attendees. There is no size limitation.

Our goal is to provide small businesses with the tools they need to succeed online. The Bookings software is for small businesses wishing to expand their reach. There are two types of Bookings services: Appointmentsand Events. The Bookings software was created to allow the booking of services, not accommodation or hospitality.

Yes. There are different payment methods available in the app.

Not at the moment.

No. You have the option to set up video calls and offer your services that way (i.e. an online class).

Appointments allow your clients to reserve slots of time within your available business hours. You set up the type of appointment and its duration, and your customers can book their preferred slot. Events are a type of service where you set the time and place. It does not necessarily have to be within your business hours. Customers can then register for the event.

Yes. An email with the booking details will be sent automatically to them. As the site owner, you will also receive a notification and be able to see the reservation in your calendar.

Yes. There are different payment methods available in the app.

You will get access to 3 professional email addresses based on your own custom domain.

Store is a tool designed to help you sell products on your website.

The store is ideal for anyone taking their first steps into online retail.

Unless on a product-limited plan, there's no fixed limit to the number of products you can sell.

The store is optimized for up to approximately 1,000 products. Larger stores may experience performance issues depending on your service provider's resources.

Yes, the store is highly secure.

No, the Store is specifically for selling physical goods.

Upon purchase, you receive an email notification, the customer gets an email confirmation, and the order is logged in the Orders page within your Store tool.

Yes, you can import products this way.

No, exporting to a spreadsheet is not supported.

Yes, the Store is searchable. Enhance discoverability by adding tags to each product.

Yes, there is a limitation of 32 variants per product. This means that if you have a product with multiple options (e.g., sizes, colors, designs), the total combinations of these options cannot exceed 32. Each combination counts towards this limit and exceeding it may affect performance.

Available payment methods are determined by your service provider.

Garaj for SoHos offers flexible pricing plans to suit different business needs. Visit our pricing for detailed information on features and costs.

A freemium plan is available and can be accessed after selecting and adding it to your cart. You may explore the platform following checkout, with the flexibility to cancel at any time, ensuring no financial commitment is required.

Yes, you can upgrade or downgrade your plan anytime as your business grows or your needs change.

We offer 24/7 customer support via chat, email, and phone. You also have access to a knowledge base, tutorials, and how-to guides tailored for the website builder and e-commerce builder.

Sign up on our website, choose a plan, and follow the step-by-step instructions to set up your mailbox, website builder, or e-commerce builder.

Our support team is always available to help. You can also refer to our Service Catalogue, which includes troubleshooting guides and FAQs, or create a support ticket or contact our support team directly.